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Travel & Transport
Ferry delay or cancellation compensation
Typical aim: Compensation
Your full name
Your email
Your postal address
Organisation (if applicable)
Describe what happened (facts, dates, what you want)
Be specific: dates, times, order numbers, names, promises made, and the resolution you want.
I confirm the information is true to the best of my knowledge, and I agree to the site’s Terms.
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We’ll reference:
Acts & laws: EU Regulation 1177/2010 (retained) on maritime passenger rights
Ombudsman/Regulator: Maritime & Coastguard Agency (MCA)
Guidance: https://www.gov.uk/government/organisations/maritime-and-coastguard-agency