Damp and mould complaint

Typical aim: Remedial works; compensation if harm
Be specific: dates, times, order numbers, names, promises made, and the resolution you want.
We’ll reference:
Acts & laws: Homes (Fitness for Human Habitation) Act 2018; Landlord and Tenant Act 1985 (s.11)
Ombudsman/Regulator: Housing Ombudsman Service
Guidance: https://www.housing-ombudsman.org.uk/