All categories
·
Health & Disability
Waiting times / cancelled operations complaint
Typical aim: Explanation; rescheduling; remedy
Your full name
Your email
Your postal address
Organisation (if applicable)
Describe what happened (facts, dates, what you want)
Be specific: dates, times, order numbers, names, promises made, and the resolution you want.
I confirm the information is true to the best of my knowledge, and I agree to the site’s Terms.
Generate preview letter →
We’ll reference:
Acts & laws: NHS Constitution (access standards)
Ombudsman/Regulator: Provider; PHSO (escalation)
Guidance: https://www.nhs.uk/nhs-services/hospitals/nhs-waiting-times/