Right to erasure (right to be forgotten)

Typical aim: Delete personal data
Be specific: dates, times, order numbers, names, promises made, and the resolution you want.
We’ll reference:
Acts & laws: UK GDPR (Art.17); Data Protection Act 2018
Ombudsman/Regulator: Information Commissioner’s Office (ICO)
Guidance: https://ico.org.uk/for-the-public/your-data-matters/